Effective Date: April 15, 2026
The Fifth Family ("we", "us", "our") respects your privacy. This policy outlines what data we collect, how we use it, and your rights regarding your personal information when using our game and services.
Your data is used to:
We use the following third-party services that may collect or process data:
We use essential cookies and local storage to:
We do not use advertising or tracking cookies. You can manage cookies through your browser or device settings, but disabling essential cookies may prevent you from using the game.
We may send you push notifications related to your gameplay, such as energy restoration, hospital release, or when you are attacked by another player. You can disable push notifications at any time through your device settings. Your push notification token is stored securely and used solely for delivering notifications related to the game.
We do not sell, rent, or trade your personal information to any third parties. We only share data with the third-party services listed in Section 3, and only to the extent necessary to operate the game. We may disclose your information if required by law or in response to a valid legal request from a government authority.
We employ industry-standard measures to protect your data, including:
However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
We retain your personal data for as long as your account is active. If your account is deleted (see Section 10), we will permanently delete your personal data within 30 days, except where we are required by law to retain certain records (such as financial transaction records, which may be retained for up to 7 years).
The Fifth Family is rated 18+ and is not intended for children under the age of 18. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information immediately. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@thefifthfamily.com.
You have the right to request deletion of your account and all associated personal data at any time. To request account deletion:
Upon receiving your request, we will:
Please note that account deletion is permanent and cannot be reversed. Any remaining in-app purchases, virtual currency, or items will be lost. We may retain certain data where required by law (such as financial transaction records) for up to 7 years.
Under applicable data protection laws (including UK GDPR), you have the right to:
To exercise any of these rights, please contact us at support@thefifthfamily.com.
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through an in-game notification or by posting a notice on our website. Your continued use of the game after any changes constitutes your acceptance of the updated policy.
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at: